COVID-19 - Precautionary measure – Hotel rules

 - We are not able to welcome guests directly coming from oversea only UK traveller are allowed. Please refer to hotels that are proposed for this purpose. 

 -  Please use hand sanitiser provided at reception every time you enter or exit the building.

 -  Please use face cover inside the hotel.

 -  Please always maintain 2 meters social distance from other guests and hotel team at all time within the premises.

 -  We have adopted one-way system. Please follow the one-way floor signs, use the main door on Lampton Road to enter the hotel and the door to the garage to exit the hotel.

 -  Lift can only be used by one person at a time unless you are part of the same household. We encourage guests to use stairs when possible.

 -  Credit card payment is preferred.

 -  To reduce the risk of contamination and infection rooms have been re-arranged with limited amenities. If you require tea, coffee facilities, iron and iron board, pencil, and pads, etc, please contact reception.

 -  Please avoid stopping at reception area. If you need assistance you can contact reception from your room.

 -  Express check out is preferred and you can drop your keys in our Express check out box at the reception.

 -  Hotel doors will be closed at all time, please ring the doorbell outside the main entrance and staff will open.

 - Please read separate section for individual restriction of Restaurant, GYM, swimming and SPA.


Thank you for your cooperation

The Continental hotel

Management and Team